Privacy and Cookie Policy

Updated: March 23, 2022

This website is operated by Kaival Brands Innovations Group, Inc. (“Kaival,” “we,” “us,” or “our”). This Privacy Policy describes the information we collect from or about you when you access or use the website operated by Kaival where this Privacy Policy is posted (the “Service”), and how we use, share, and store the information we collect. We may supplement this Privacy Policy with additional provisions that pertain to a specific group of data subjects (in such case this Privacy Policy and the supplementary provisions will be binding jointly and in case of any discrepancy between this Privacy Policy and the additional provisions, such provisions shall prevail).

By accessing and using the Service, you agree that you have read this Privacy Policy, and you understand and agree with our collection, storage, use, disclosure and other forms of processing of your personal information as described in this Privacy Policy and the Terms and Conditions (“Terms”).

We reserve the right to update this Privacy Policy at any time, so you should review this page each time you visit. If we update the Privacy Policy we will, at a minimum, post the updated Privacy Policy here. Your use of the Service and provision of personal information after we publish any changes constitutes your agreement to such changes.

You can review specific sections of this Privacy Policy by clicking on the section headings below.



We collect information that identifies you personally (referred to herein as “personal information”), and we may collect other information, from and about you when you access and use the Service. We collect information that you voluntarily provide, we collect certain information automatically, and we may receive personal information about you from third parties. The categories of information we may collect include the following:

Contact Information, such as an individual’s name, mailing address, email address, and telephone number.

Account Information you provide when you register with the wholesale website, which includes your Contact Information, company name, username/email address, and a password you create to register and login.

Order and Payment information collected when you make a purchase through the wholesale website, including products ordered and Contact Information for the purchaser and recipient. Payment information (such as credit card number, expiration date, and security code) is collected, processed, and stored by our payment processor,, and shares the last four digits of your credit card number with us. We associate Order and Payment Information with your account.

Demographic Information, such as your date of birth, interests, tastes, and preferences.

Location Information collected automatically from your device when you access and use the Service, and location information you provide when you use a store locator feature.

Other Information you provide, such as photos, videos, and other content and information you post through the Service or provide through communications with us.

Information Collected Automatically when you access and use the Service, such as your Internet Protocol (IP) address, device information, browser type, operating system type and version, referring domain, log files, the pages, content or features you visit or use, and the time and duration of your visits. For more information about how we and our analytics and advertising partners use cookies and other technologies to collect information when you access and use the Services, see the Use of Cookies and Other Technologies section below.

We do not collect personal information about you from commercially available sources at this point. We will inform you if we decide to collect information from such sources by updating this Privacy Policy accordingly.


We may use the information we collect from and about you to:

  • Provide our products and services;
  • Provide and troubleshoot the Service;
  • Improve the Service, content, and our products and services;
  • Develop new products and services;
  • Verify your identity;
  • Verify your age and restrict access to the Service;
  • Process and respond to your inquiries and requests;
  • Communicate with you, including for marketing purposes;
  • Provide information and notices you are entitled to receive;
  • Conduct surveys and promotions;
  • Perform analytics and display relevant advertising across websites;
  • Personalize and enhance your experience;
  • Generate statistics about users and usage patterns;
  • Analyze the accuracy, effectiveness, usability or popularity of the Service;
  • Comply with and enforce applicable laws and our policies and terms; and
  • Prevent misuse of the Service and theft, protect our intellectual property or the rights or property of others, and protect our users, our business, and third parties.

We also use your information as permitted or required by law. We may combine any of the information we collect from or about you and use it in the manner described in this Privacy Policy. In addition, we may create deidentified or anonymous data and/or aggregated data that does not reasonably identify you, which we may use and disclose for any purposes.


We may share your personal information with the following categories of third parties and service providers or allow them to collect personal information from you:

  • Entities that perform services on our behalf, such as email transmission, customer service, website development and hosting, payment processing, system security, identity verification, advertising, marketing, and data analytics. As explained above, when you make a purchase through the wholesale website, payment information is collected, processed, and stored by our payment processor, You can review’s privacy policy at
  • Other parties in connection with a business transaction, such as a merger, corporate restructuring, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third-party, or in the event of a bankruptcy or related or similar proceedings.
  • Other users of the Service if you post or submit comments, reviews, or other content in publicly accessible areas of the Service.
  • Analytics and advertising providers, as further described in the Use of Cookies and Other Technologies section below.
  • Third parties if we reasonably believe that such action is necessary to: comply with the law and the reasonable requests of law enforcement; enforce our Terms or protect the security or integrity of our Service; exercise, investigate, or protect our rights, property, or personal safety, and the rights, property, or personal safety of our customers, users, or others; protect against potential liability; establish or exercise our rights to defend against legal claims; or investigate, prevent, or take action regarding underage use or purchase of our products, illegal activities, suspected fraud and/or counterfeit products, or as evidence in litigation in which we are involved.


We and our analytics and advertising providers use cookies and other technologies to collect information about your use of the Service. Cookies are small bits of information that are transferred to and stored in separate files within your computer’s browser.

  • Persistent cookies remain on the visitor’s computer after the browser has been closed until they are deleted by the visitor or they expire. For example, we use persistent cookies to remember a visitor when the visitor returns to our website after visiting another website. More information about how you can disable cookies is provided below.
  • Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.

We and our analytics providers generally use the following types of cookies and other technologies. Please note that providers and their practices may change, so this list may not always be accurate or complete. In addition, not all of the technologies described below may be used with all of the Services.

  • Strictly Necessary. These help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. A website cannot function properly without these cookies.
  • Preferences. Also known as functional cookies, these are used to recognize you when you use a Service and enable a website to remember information that changes the way the website behaves or looks.
  • Statistics. Also known as analytics or performance cookies, these are used to improve the Service and understand how you use and interact with the websites.

Ways to update your preferences and disable cookies

By accessing our websites, you have the option of giving your consent to the use of cookies other than Strictly Necessary cookies. You can access our cookie preference tool for this website and update your preferences regarding the use of cookies here. Different websisites operated by Kaival may use different types of cookies, so you should access the cookie preference tool for each Kaival website you visit for more information.

In addition, you can still disable cookies in your web browser. In order to facilitate the way of managing cookies, below are links to some pages dedicated to specific browsers:

Users can also set their browsers in a way so that they have to accept cookies each time. Then, the browser will ask the user for permission each time before granting access to the cookie. This gives the user control over what is stored on the user’s device, however, it has the disadvantage that it slows down the ability to navigate the Service.

If you access the Service from a different device, login under a different name, or change web browsers, you will need to opt-out again.


If you have created an account with the Service, you can update or delete certain Account Information by logging in to your account. You can also unsubscribe from marketing email messages at any time using the unsubscribe mechanism provided in an email. Please note, however, that if you opt-out of marketing email messages you may continue to receive non-commercial communications that we are entitled to send. If you are a resident of California or Nevada or a resident of the European Economic Area (“EEA”), you have additional privacy rights, as described below.

California: If you are a California resident, the California Consumer Privacy Act of 2018 (“CCPA”) provides you with certain rights with respect to your personal information. Click here to review our California Privacy Notice.

Nevada: Nevada residents have a right to submit a verified request directing a website operator to not make any “sale” of covered information collected about a consumer for monetary consideration to a person for such person to license or sell the information to additional persons, subject to certain exceptions. We do not engage in the “sale” of covered information, as that term is defined.

European Union: If you are a resident of the EEA, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) provides you with certain rights with respect to your personal information. Click here to review our Notice for Residents of the EEA.


We transfer your personal information to our servers in the United States, and we may transfer personal information to other countries. The data protection laws of some countries, such as the United States, may not offer a level of privacy protection equivalent to that within the European Economic Area or your home country. By using the Service, you consent to the transfer of your personal information to such other countries.


Our Service may contain links to websites operated by third parties. This Privacy Policy does not apply to these third-party websites or services. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms, and we do not accept any responsibility or liability for their policies. You should review the privacy policy and terms of any third-party website you access through our Service.


We strive to implement commercially reasonable administrative, physical, and technical security measures to protect your personal information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot guarantee or warrant the absolute security of your personal information. When you make a purchase at our wholesale website, your payment information is encrypted and transmitted to our payment processor,


If you have any questions about this Privacy Policy, please contact us at

At, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information that they shared and/or collect at This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Free Privacy Policy Generator.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information e collect

The personal information that you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website
  • Send you emails
  • Find and prevent fraud

Log Files follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the data is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

Cookies and Web Beacons

Like any other website, uses ‘cookies.’ These cookies are used to store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The data is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies.”

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you think is incomplete.

The right to erasure – You have the right to request that we erase your data under certain conditions.

The right to restrict processing – You have the right to request that we limit your data’s processing under certain conditions.

The right to object to processing – You have the right to object to our processing of your data under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately. We will do our best to remove such information from our records promptly.

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